Delivery and Customer Service

Customer satisfaction is very important to us and we are keen to help in any way we can. Should you have any questions or need advice, please email us at info@occo-online.com ,  and we will direct you to the most suitable department to help you with your enquiry.

Delivery Information
We strive to provide an efficient delivery service to our customers and try our very best to process and dispatch products within 48 hours of receipt of order. All products will be carefully wrapped and packed using recycled packaging to minimise our effect on the environment. 

Gifts will be sent to your nominated recipient without invoice information. Please let us know at the time of ordering if you require a personalised gift message to be sent with the products.

UK and Northern Ireland
All orders of £50 and above will be sent free of P&P. Orders below £50 will be subject to a fee of £4.95 fee for P&P. Our orders are shipped via UK Mail - please allow 2 working days for delivery.